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Mining, Energy & Resources

Marketing to a resources market you can name buyer by buyer

The addressable market here is a list you could print. A small number of operators control the sites, procurement runs the relationship through vendor portals and pre-qualification, and the page that persuades a buyer is also read by a regulator, a community group and a graduate deciding where to apply.

The category

Mining, Energy & Resources: what the businesses have in common

Most writing about business-to-business marketing assumes a market of thousands of buyers who have to be found. This sector does not have one. It has a list, and everybody on that list either already knows you exist or could be told inside a week.

What follows from that is a different job. The work is being verifiable rather than being discovered: safe, capable, adequately insured, properly crewed and consistent with everything the company has already said in public. These pages are written on that basis.

A list, not a market

The buyer set narrows by document long before anyone quotes

This sector does not have thousands of buyers to find. It has a handful you could name, and most of the work is surviving the filters that decide who is permitted to make an offer at all.

A funnel narrowing from the small number of operators and contractors controlling regional spend.
  1. 1Operators who control the spend A handful of operators, contractors and engineering houses account for most of a basin or region.
  2. 2Vendor registration completed Registration is administrative and slow, and it is entirely within the control of the supplier.Not registered means not visible to procurement at all
  3. 3Pre-qualification passed Insurance limits, management system certificates and safety statistics are examined before any offer.A poor incident record excludes you regardless of price
  4. 4Projects sanctioned Work appears when a project is approved and vanishes when a commodity price falls.No campaign converts a market that has stopped buying

Shared ground

What holds true across mining, energy & resources

  • The buyer set is small enough to name. A handful of operators, contractors and engineering houses control most of the spend in any basin or region, which turns marketing from reaching a market into being credible with a list.
  • Procurement is the gate and it opens on documents. Vendor registration, pre-qualification questionnaires, insurance limits, safety statistics and management-system certificates decide who may quote, well before the offer itself is assessed.
  • Safety performance functions as a commercial credential. An incident record is examined the way a credit rating is examined elsewhere, and a supplier whose numbers are poor gets excluded regardless of price or capability.
  • Every public sentence has more than one reader. Communities near a site, regulators assessing a permit, investors, journalists and campaigners read the same pages a customer does, which loads ordinary copy with risk it would not carry anywhere else.
  • Spending follows sanction rather than a sales cycle. Work appears when a project is approved and vanishes when a commodity price falls, and no amount of activity converts a market that has stopped buying.
  • Hiring is a marketing problem wearing other clothes. Remote sites, rotations and specialised trades mean the constraint on growth is often people rather than contracts, and the employer story competes with every other operator in the same camp town.

Where they split

Where one resources strategy stops working

These differences are the reason the pages below are written separately rather than as one page with the business type swapped out.

  • Producers and suppliers are opposite businesses. An operator sells a commodity into a market that sets the price and communicates mainly with capital, communities and candidates; a service or equipment supplier sells to that operator and communicates with procurement and engineering. Very little transfers between them.
  • Explorers and juniors are running an investor relations exercise rather than a customer one. Their audience is capital markets, their communications are bound by continuous disclosure obligations, and content that works for them would be inappropriate for a contractor.
  • Oil and gas and hard-rock mining share a vocabulary and not much else. Different service ecosystems, different geographies, different regulators and different cycles, so a supplier positioned across both generally has to say it twice rather than once.
  • Consultancies serving the sector sell judgement against a deadline. Environmental, geotechnical and permitting firms are engaged because an approval, an assessment or a closure plan is due, so their demand tracks regulatory milestones rather than production.

Questions

Resources marketing questions, answered

Our entire market is a few hundred companies. Why would we do SEO at all?

Because the few hundred people who matter still search, and a lot of what they search for is you. Brand checks, capability queries and comparisons against an incumbent are low in volume and very high in consequence.

The measurement has to change with the market size. Counting sessions across a buyer set that small tells you nothing useful; knowing that four named accounts read your capability pages in the month before a tender went out tells you a great deal, and that is a tracking decision rather than a search one.

Procurement runs everything through a portal. What is the website for?

For the part of the decision that happens before the portal opens. Pre-qualification asks who you are, what you have done and whether you are safe to have on a site, and the evidence for that lives on your website long before a form is completed.

There is also a stage nobody logs. An engineer scoping the work decides which two or three suppliers get invited, and being one of them is the outcome. That is settled on reputation and findability rather than on the submission.

Should we be marketing for recruitment or for sales?

In this sector, usually both, and the recruitment side is normally the one being starved. Contracts that cannot be crewed are revenue that cannot be booked.

They also share infrastructure. The same site, the same evidence of how you operate and the same content about the work supports a client checking capability and a candidate deciding whether to leave a competitor.

How do we publish anything when legal reviews every word?

By writing things that survive review, which mostly means dropping claims you cannot evidence and keeping the ones you can. Legal rarely objects to a documented fact; it objects to adjectives.

Separating the categories early helps more than arguing about them. Disclosure-controlled material, technical capability content and recruitment content have different approval paths, and running them as one queue is why sites in this sector go two years without an update.

Our commodity price fell and marketing was cut first. Was that wrong?

It is understandable and it is usually expensive. Capital cycles turn, and the suppliers already known when projects restart do not have to rebuild from nothing.

The realistic answer is not to defend the same budget through a downturn but to change what it does. Keep the technical library current and the people visible, and stop the campaign spend that only pays back while projects are being sanctioned.

Where to start

Where resources marketing starts

This sector is covered on this page rather than split into separate industry pages. These are the services that apply, and the neighbouring sectors that sell to the same buyers.

Last updated · Published by Zubair Afzal (responsible editor), on owner authorisation